Important Notice for Online Banking Customers
Our Retail Online Banking product is getting a “New Look”! On Tuesday, March 26, 2019, at 10AM Central Time, we will be performing an upgrade of our Retail Online Banking system. These changes and enhancements will provide you, our valued customers, with a better online experience. There is no action required by you. Your existing Access ID and Password are not changing. Once you log in, you will see your accounts and the new layout. If you have any questions or problems, please call our Customer Service Department at 985-475-5826. They will be happy to assist you.
During the upgrade, our website may temporarily be down for an approximately 30 minutes. This upgrade will not affect our Mobile Banking App.
USA PATRIOT ACT
IMPORTANT INFORMATION ABOUT OPENING A
LEGAL ENTITY ACCOUNT
Effective May 11,2018
Section 326 of the USA Patriot Act requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account for a covered Legal Entity. New Rules under the Bank Secrecy Act will aid the government in the fight against crimes to evade financial measures designed to combat terrorism and other national security threats.
Each time an account is opened for a covered Legal Entity, we are required to ask you for identifying information (name, address, date of birth, social security number and identification documents) for:
- Each individual that has beneficial ownership (25% or more) in the Legal Entity; and
- One individual that has significant managerial responsibility for the Legal Entity.
We proudly support all efforts to protect and maintain the security of our customers and our country.
Click here to download the Certification Regarding Beneficial Owners of Legal Entity Customers.
Online Banking Mobile App Update
An update for our Mobile App is ready for download. Go to your App store to download the newest version of our SBT Cajun Banking Mobile App. The updated app has new features including an instant balance option and is redesigned with more menu options. Also there is a tutorial that will show some of the features.
Contact customer service at 985-475-5826 if you have any questions.